Sump pump trouble? Fix it before the next storm.
A sump pump only has to fail once to flood a finished basement. If yours is running constantly, cycling on and off, or sitting silent in the pit, River City’s licensed Omaha plumbers will tell you straight whether it needs a repair or a replacement.
Get your sump pump checked
Tell us what it’s doing and we’ll call you right back with the soonest opening.
What we do
Whether it’s a ten-minute fix or a full replacement, we diagnose the actual problem first — plenty of pumps that “died” just have a stuck float or a clogged discharge line.
Sump pump repair
Stuck floats, seized motors, clogged intakes, failed check valves, and wiring problems.
Pump replacement
New pump sized to your pit and your water table — not just whatever fits the hole.
Battery backup systems
Storms knock out power exactly when the pump is needed most. A backup keeps it running.
Discharge line & check valves
Frozen, clogged, or disconnected lines that send the water straight back into the pit.
Pit cleaning & inspection
Silt, gravel, and debris shorten a pump’s life fast. We clear it and check the whole system.
New installations
No pit at all, or a basement that’s started taking on water? We’ll assess and install.
Repair or replace?
Not every failing pump needs replacing, and not every working pump is safe to leave alone. Here’s roughly how we call it — and we’ll give you the honest version in your basement, not a sales pitch.
Usually a repair
The pump itself is sound.
- ✓Float switch stuck, tangled, or misalignedThe most common reason a pump “stops working”
- ✓Clogged intake screen or debris in the pitCleared and cleaned, often the same visit
- ✓Failed check valve sending water back downAn inexpensive part that causes constant cycling
- ✓Frozen or blocked discharge lineCommon in an Omaha winter
Usually a replacement
The pump is past saving.
- ✓The pump is roughly 7–10 years oldAbout the working life of a typical sump pump
- ✓Motor is seized, burnt out, or tripping the breakerRepair cost approaches the price of a new unit
- ✓It runs but barely moves waterWorn impeller, or the pump was undersized to begin with
- ✓It has already failed once during a stormA basement flood costs far more than a pump
Don’t wait on these
A sump pump almost always warns you before it quits. These are the signs worth a call today rather than during the next heavy rain.
Omaha homeowners have trusted us for decades
“Thomas installed a new water heater. Did a great job. River City has been my go to for years.”
Gary ThompsonGoogle review
“Great experience. Very trustworthy. I highly recommend if you are looking for honesty and great service!”
Kevin ArcherGoogle review
“Thomas C did an amazing job! He was incredibly thorough, thoughtful, and explained all options clearly without pressure to pursue purchasing.”
Ashley AttoungbleGoogle review
How it works
Tell us what it’s doing
Call or send the form. Running non-stop, silent, noisy — whatever it is, we’ll find you the soonest opening.
We test the whole system
Pump, float, check valve, discharge line, and pit. You get the price and the repair-or-replace answer before work starts.
We fix it right
Most repairs and many replacements are done the same visit. We test it under load before we leave.
Replacement more than you planned for?
Financing is available for qualifying customers, so protecting your basement doesn’t have to wait for payday.
Questions we get a lot
How long should a sump pump last?
My pump runs constantly. Is that bad?
Do I need a battery backup?
Can you come out today?
What will it cost?
Which areas do you serve?
Don’t find out it failed when the basement is already wet.
Call now for the fastest answer, or send the form and we’ll reach out with the next available time.